“When the house we were renting was taken off the market, George offered to look around for a house for us!”
I can’t recommend George highly enough. Where do I start? I was always wary about using a Mortgage Broker because you hear so many bad stories about them – they’re only in it for the money, they don’t really listen to you.
I’d had my heart set on buying a house we were renting, but as we’d spent all our money moving from Tasmania, I didn’t think we stood a chance without having a decent deposit. Then one of our friends recommended George – he was lovely from the start.
George said he could help us…and throughout our dealings with him, he was exceptional. When the house we were renting was taken off the market, George offered to look around for a house for us! Now if that isn’t going above and beyond, I don’t know what is. He found us the most perfect house, which I fell in love with straight away – he nailed it for us!
George helped us receive the first home buyer’s grant, then dealt with everything. Ben was away a lot at the time, and I was a little daunted at first buying this house, but in the end, I had nothing to worry about. George took the time to break everything down and explain things clearly to us.
We’d have a coffee together and he’d answer all our questions – he never rushed us and I knew what was going on the whole time. I can honestly say there was very little work involved – George told us who we had to pay and explained what paperwork needed to be signed. Simple!
Another thing that sets George apart is the fact he doesn’t just drop you when everything’s done and he’s received his fees. When we moved in, he arrived on the doorstep with flowers.
I had to have surgery a while after we moved and George called to see how I was and he’ll sometimes drop in to see how we’re going. He’s fantastic – a really genuine person. We couldn’t be happier.
Kylie and Ben Olive
“We had a one year old baby and I was desperate for my own home, so I was quite upset by the situation. Then someone recommended George.”
George was absolutely phenomenal – beyond expectations. My partner and I had virtually been to every bank to try to arrange finance for a house. Every single bank said no. I was on Centrelink and my partner was on a low income, so even though we had worked hard to save a deposit of $60,000, we were rejected by everyone.
We had a one year old baby and I was desperate for my own home, so I was quite upset by the situation. Then someone recommended George.
George fought so hard for us and in the end, he organised finance for us through a major lender. Which was amazing, as this same lender had rejected us, but said yes to George! George was also great to deal with.
I could call him at any time of the day, and he’d speak to me. I’d tell him I was a little worried about something, and he’d come right over to explain things. Quite simply, I can’t praise George enough. If it wasn’t for George, I wouldn’t have a house.
“My finance was arranged with no fuss and in very little time”
I was in need of a competent Mortgage Broker recently as I was purchasing an inner city unit. I had no particular attachments to any financial institution, so was open to any recommendation of a Mortgage Broker. Luckily, someone gave me the contact details for George Crooks.
I found George to be very efficient and organised, and my finance was arranged with no fuss and in very little time. If you want a Mortgage Broker that can live up to their claims, then I would recommend George Crooks every time.
“We moved a low doc loan paying 7+% to a full doc loan paying 5.19%, effectively saving us over $400 a month!”
George was recommended to us by a colleague of my husband. I was a bit sceptical about just how much George could help us, because we’d been told by so many other Mortgage Brokers that our circumstances were too difficult.
We were always told to go away and return in 3 months, which wasn’t helpful! We were on a Low Doc Loan with a high interest rate and we wanted to transfer to a more manageable loan. When we met George, he said he’d make it happen for us. And he actually did! He just didn’t give up.
He was persistent, he had an amazing knowledge of the industry and he seemed to know every avenue. Anyway, in the end, we got our new loan – we moved from a low doc loan paying 7+% to a full doc loan paying 5.19%, effectively saving us over $400 a month!
George was a delight to work with as well … he was approachable, friendly and the first Mortgage Broker to actually live up to his promises! He really did go above and beyond for us and didn’t give up until he got us a result. George has a real passion … for him, it’s not just a job. He really does care about people.
“I could call him after hours and I’d know he’d be on to it the first thing in the morning”
We had used Mortgage Brokers before meeting George, but we always found we were railroaded into taking up the products they were promoting – not the products which would have suited us.
As soon as things became difficult, or we asked more than a few questions, the Mortgage Broker didn’t want to know us. They weren’t available, they’d left on holidays … it was very frustrating. We ended up calling George who negotiated a construction loan for our new home.
After researching the lender that George had recommended we discussed some of the adverse reports we had heard about that lender. He said he would do whatever we wanted him to do, but also bought to our attention that there were many lenders with bad reports.
After our new home was built, we ran into a bit of trouble with the lender when we inadvertently overdrew on the home loan account by $20. Even though we had a significant amount in another account with the same lender, the bank froze both of our accounts.
We didn’t have a credit card, so we literally had no money. We couldn’t buy food or put fuel in the car. We contacted George and he sorted the whole lot out for us. He really was exceptional. George was incredibly helpful and he went way beyond what you’d normally expect in terms of service.
I could call him after hours and I’d know he’d be on to it the first thing in the morning.
He’s so willing to help – without George, we would have been in a lot of trouble. There’s a personal element to the way George approaches his work … he really becomes involved and genuinely wants to help people.
“He showed an absolute commitment to me from the start and was not at all phased by the complexities of my situation”
George stands apart from all the other Mortgage Brokers I have dealt with in the past. I have a complex financial situation and I have always found that other Mortgage Brokers would lose interest in working with me as soon as I explained my challenges.
George was the complete opposite – he showed an absolute commitment to me from the start and was not at all phased by the complexities of my situation. George has always been prompt in his responses – from my first enquiry – and very informative about the choices available to me.
He takes the time to explain things and even when difficulties arose with my application,he showed 100% commitment to the process and to me. George is fantastic – he goes above and beyond